Field Service

Hardy Process Solutions provides local field service for all scales and weighing equipment. Hardy’s factory trained technicians and service agents can perform maintenance and service on all Hardy equipment as well as most other manufacturers’ systems. Enabled by the Hardy Process Toolbox, our service agents spend less time onsite, saving you money and reducing your downtime.

Services Include:

•    Installation & Commissioning
•    Preventative Maintenance & Calibration
•    Onsite Emergency Service
•    Service Agreements with Defined Turnaround Times
•    Product, Service, and PLC Integration Training
•    Pre-Installation Site Audit
•    Scale Installed-Base Evaluation
•    PLC Integration Support
•    Engineering Design Support & Specification Development
•    Quality Documentation Creation

Contact Us
To request any of the services mentioned, or to discuss your needs with a trained Hardy Service Agent, please call 800-821-5831 Option 4 (6:30 AM to 5:30 PM PST). For emergency downtime field service after hours, leave a message in our emergency mailbox and your call will be returned promptly

Download Our Field Service Brochure

Service Locations

For vibration monitoring support, contact:

Metrix Instrument Co.
8824 Fallbrook Dr.
Houston, TX 77064
US Toll Free: +1 (800) Metrix 4 or (800) 638-7494
Tel: +1 (281) 940-1802