Hardy Service and Support
Our Hardy Service Center is customer-focused and provides solutions that are valued by our customers. We offer a unique blend of support options that gives you the ability to maintain your facility your way. We are ready to join your team whenever and wherever you need us. Our service offering includes:
On-Line Support -You can quickly find answers 24 hours a day, 7 days a week, 365 days a year, from our on-line support site offerings, which include sample PLC programs, product manuals, drawings, load sensor certifications, and our extensive Hardy WebTech knowledgebase that gets smarter every time it is used.
Field Service - We have over 200 field technicians in the U.S., and more positioned throughout the world to assist you in your support needs. We also have factory engineers who will travel to your facility anywhere in the world to help you solve challenging applications. We're ready to support you with:
- Installation and start-up
- Routine maintenance and certification
- Plant audits and performance measurement
- Emergency troubleshooting and repair
Factory Repair - When you need something repaired, upgraded, calibrated or just checked out, our factory repair department is the answer.
Training - Benefit from applications, service or operator training at our factory, in your facility or over the web. Choose from standard courses or work with our training specialists to design a course specific to your needs.
Phone Support - Discuss your question directly with one of our factory service experts M-F 6 am to 5:30 pm PST, (800) 821-5831.
Customer Terms and Conditions